19th February, 2026
Simplehuman is a browser extension that only works in your Gmail tabs. Simplehuman does not read or store your emails. We only need access to your email address to create your Simplehuman account.
The majority of Simplehuman features fully work on your browser without the need for a server. This is intentional as we don’t and cannot store or read your email and private data. This browser-only setup, helps us price Simplehuman much lower than other email tools in the market.
But we track what features you use and any associated errors. This helps us understand what features are used the most and are helping you get through your inbox faster. The error collection ensures we fix bugs before you report them to us. This is typical to most software available in the world today.
This is what a typical analytics event looks like and what we track -

Some of the recent features in Simplehuman (like Tabs, Read Receipts) need us to check what email inbox you are on in case you have multiple inboxes in use in the same browser. This helps us show you the right Tabs in each individual Gmail inbox of yours. The same applies to “Switch Account” feature.
We always strive to be transparent in how we build Simplehuman. You can write to us if you have any questions at [email protected] and we will be happy to answer.
10th September, 2024
Simplehuman until a few weeks ago was used by a closed set of people who were kind enough to share their usage experience every week. Over time, the number of beta users grew and checking in with everyone, every week, became quite untenable.
Hence we built in instrumentation in the app to figure out how you are using Simplehuman, and if it was still helping you be faster at email.
The ethos behind Simplehuman was always to build a simple, safe, and light-weight email add-on that makes people faster at email. In the same spirit, we decided to NOT collect any PII (personally identifiable information) of our users and use pseudonymous IDs instead until the need for identifying our users arises.
Until then, we promise to give you a clean tracking environment. We track the following events from today onwards -
Tracked Actions & Events (Subset)
In the spirit of transparency & disclosure, here is a screenshot of the NUDGE_SHOWN event from Mixpanel (our analytics tool, we highly recommend ⭐). This shows the properties that are collected with each event. The properties pointed out in red are the closest we get to identifying you, and they are all pseudonymised as promised.

We intend to continue with this promise of data transparency in all future updates. You will know if we are tracking new events or data.
New update as of 6th November 2024: You can now login to Simplehuman using your Google account. This helps us personalise the keyboard shortcut learning model for you. If you choose to login, please note that your email address will be stored in our system and all the above events are tagged to that email address.
New update as of 7th October, 2025: As part of the new “Tabs” feature, we now check the email address of the inbox you are using apart from the email address you used to log into Simplehuman. This is because you can use Simplehuman across multiple inboxes, and we need a way to tell what Tabs to show in each inbox.
We still do NOT read your emails, content, or any other personal information.
Upwards and onwards 🏁